We are all learning to adapt to the uncertainty that has arrived with the Covid-19 pandemic. As a small family run business we are busy working closely with all our customers to ensure we can be as flexible as possible to fit around any new government regulations regarding events.
To add extra peace of mind we have updated our Terms & Conditions to include the following information:
(a) Bookings which are directly affected by Covid-19 restrictions can be moved to another date, subject to availability, or downsized without occurring any additional deposit costs. When downsizing a booking we will only charge for the equipment used, not the original cost of booking.
(b) Requests to postpone or to downsize must be received and details agreed at least 2 weeks prior to install date.
Our full Terms & Conditions can be viewed here: Terms & Conditions
We pledge to continue to stay up to date with the ongoing regulations via the Welsh & UK Government and to offer support and advice wherever possible to our customers and the event organisers we work alongside.